Returns & Exchanges
At Frøya Organics, we want you to be completely satisfied with your sustainable beauty ritual. If a product isn't the right fit for your skin, we offer a 30-day return window for all unopened and gently used items.
Initiate Your Request
Email our support team with your order number and the reason for your return to receive a pre-paid shipping label.
Prepare Your Package
Securely pack the items in their original eco-friendly packaging to ensure they arrive back at our studio safely.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing